POLICIES HUB

Our commitment to transparency, safety, and community trust. Review our guidelines designed to protect our community and ensure a positive learning environment.

Privacy Policy

3 months ago

This Privacy Policy describes how Elenasy CIC (“the Company”, “We”, “Us”, or “Our”) collects, uses, and protects your personal information when you visit our website or take part in our services, programmes, or events. We value your privacy and are committed to protecting your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our website or providing your information, you agree to the practices described in this Policy.

Types of Data Collected

1. Personal Data: When you engage with us, we may collect personal information such as:

  • Full name

  • Email address

  • Phone number

  • Postal address

  • Information about your child (where relevant and with consent)

  • Feedback or survey responses

2. Usage Data: Usage Data is collected automatically when using the website. This may include:

  • IP address and browser information

  • Pages visited and time spent on pages

  • Device type and operating system

3. Children’s Data: Elenasy CIC runs workshops for children and young people. Any data collected from or about children (such as names or ages for workshop registration) is done only with parental or guardian consent and handled with additional safeguards.

Use of Your Personal Data

We may use your data to:

  • Provide, maintain, and improve our website and community services.

  • Communicate with you regarding workshops, events, surveys, and community activities.

  • Send updates, newsletters, or information about relevant local programmes (only with your consent).

  • Ensure the safety of participants, especially children, in our programmes.

  • Comply with legal or regulatory obligations.

  • Analyse usage trends to help us improve how we serve our community.
    We will never sell, rent, or trade your personal information.

Lawful Basis for Processing

We process personal data under the following lawful bases:

  • Consent: where you have permitted us to contact or share information with you.

  • Contract: where processing is necessary for us to provide a service you have requested.

  • Legal obligation: where we must process data to meet legal or safeguarding duties.

  • Legitimate interest: where processing helps us operate and improve our services.

Retention of Your Personal Data

We keep your personal data only for as long as necessary for the purposes for which it was collected, or as required by law (for example, safeguarding or financial record keeping requirements). After this period, we securely delete or anonymise your information.

Transfer of Your Personal Data

Your information is processed within the United Kingdom. If, on rare occasions, we transfer data outside the UK (for example, when using a cloud-based service provider), we ensure that adequate safeguards such as UK-approved standard contractual clauses, are in place.

Delete or Access Your Personal Data

You have the right to:

  • Access the information we hold about you.

  • Request correction or deletion of your data.

  • Withdraw your consent at any time.

  • Object to or restrict processing.

  • Request a copy of your data in a portable format.

To exercise any of these rights, please email hello@elenasycic.org.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse site usage. You can control or disable cookies through your browser settings. For more information, please see our separate Cookies Policy.

Data Security

We use appropriate technical and organisational measures to protect your personal data against accidental loss, misuse, unauthorised access, or disclosure. However, please note that no online transmission is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

We take children’s privacy seriously. We only collect data about children with parental or guardian consent and use it solely for educational or safeguarding purposes. If you believe that we have inadvertently collected personal data from a child without consent, please contact us immediately.

Links to Other Websites

Our website may contain links to other organisations or partner sites. We are not responsible for the privacy practices or content of these external sites, and encourage you to read their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website, with the date of the most recent update displayed at the top of this page.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Elenasy CIC
Cambridge, United Kingdom
Email: hello@elenasy.org
Website: www.elenasy.org

Policy Last Updated: Jan 2, 2026 12:00 AM

Signature: Faith Oyepeju

Name: Faith Oyepeju

Date: Jan 2, 2026 12:00 AM

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